I don't have an account; how can I check my order status?

If you did not create an online account when you placed an order with Clarins.com, you will not be able to view the status of your order.

However, we will keep you updated!

As soon as your order has been confirmed, a confirmation email will be sent to you.

You will then receive an email with a tracking number for your order.

Finally, you will also be able to receive follow-up emails or texts from the delivery service.